Standard Chartered Recruitment 2024: Standard Chartered Recruitment 2024 offers promising chances for Client Care Executive. Candidates with degrees in any subject are eligible to apply. Discover full qualifying requirements and the application process mentioned below.
About Company:
We’re a foreign bank, quick enough to move, big enough for effect. For more than 160 years, we’ve worked to make a good change for our clients, neighborhoods, and each other. We question the status quo, love a challenge and enjoy finding new chances to grow and do better than before. If you’re looking for a job with meaning and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your special skills. And we can’t wait to see the skills you can bring us.
Our purpose, to drive trade and wealth through our unique variety, together with our brand promise, to be here for good are achieved by how we each live our valued practices. When you work with us, you’ll see how we value different things and support equality.
Standard Chartered Recruitment 2024:
- Position: Client Care Executive
- Salary: Up To 35K Per Month*
- Degree: Any Graduate
- Batch: 2021/ 2022/2023/2024
- Experience:Freshers/ Experienced
- Location: Bangalore, Karnataka, India
Job Description:
- Handle customer calls/ problems fast and effectively and end to end settlement (if possible)
- Sign up people for value added services and digital instruction (if available)
- Tag the call type correctly as needed
- Give correct information to buyers on his questions / worries
- Have high knowledge levels on KYC and Anti-money laundering Policy
- Multi-skilled to handle both incoming and outward calls (if possible)
- Initiate and work towards meeting set goals and service standards
- Probe & spot financial needs on service calls and pitch relevant solutions in line with customer requirements (if available)
- Should be able to spot possible disagreements / escalation / specific trends found while dealing of cases / Process gaps and highlight to the management
- Ensure all sales pitches are made without mis-selling and meet goals in term of leads / self closing (if relevant)
- Ensure proper follow up / tracking of cases and closure within response time (if applicable)
- Customer Data Confidentiality to be strictly kept to
- Adherence to compliance with all relevant rules / laws and group policies
- Ensure KPIs (Key Performance Indicator) & KRI’s (Key Risk Indicator, eg – proper authentication, no fails, kept response time, etc as set by the group) are achieved and work towards the improvement
- Follow up on overdue accounts to negotiate for quick payments (if possible)
Skills Required:
- Assets knowledge
- Expert in loan product
- Hindi language preferred
- Graduate with very good communications skills
- Basic Excel and system skills
How to Apply for Standard Chartered Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below